Frequently Asked Questions

General Information Links:

Privacy and Security
Shipping
Our 100% Guarantee

Can I return my gifts for a refund? We guarantee the quality of the gifts and gift baskets we sell and if there is a problem with any of products that you receive from us, please contact us immediately and we will do whatever we can to make you happy. All of our gifts are guaranteed 100%. Sorry, but due to the nature of the product, we do not allow returns of perishable food and beverage items.

Is it safe for me to input my personal information on your site? Absolutely! Our Secure online order page is protected by SSL (Secure Socket Layer) technology. The employment of SSL Servers is the most widely accepted secure server configuration used today for e-commerce solutions. All personal and credit card information is encrypted for you protection. Please see our Privacy Policy for detailed information.

Can you ship Monthly Club Memberships to Alaska or Hawaii?
Unfortunately, we do not ship our Monthly Club Memberships to Alaska or Hawaii. We apologize for any inconvenience.

Can I request a specific delivery time?
No. Unfortunately we cannot control the time of day your package will be delivered.

If you did not find the answer to your question here, please Contact Us and we will be happy to answer any questions that you may have.

"Wow! What a beautiful get well gift basket you created for my co-worker. She said it looked so beautiful that she didn't want to open it until she went home from the hospital. Thanks for helping to put a smile on her face during her recovery."
Matt C. - San Francisco, CA